All returns are issued as a credit back to the original form of payment. Canines First does not issue returns in the form of cash or check for any orders placed on the online store.
Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
30-Day Money-Back Guarantee
If items are returned after our 30 day return policy, we will not be able to accept your return and a refund will not be credited to your account.
Damaged or Defective Items
You must present a valid receipt, and the item must be returned in new condition with tags, in original boxes (where applicable), and with all paperwork, parts and accessories to receive full credit. All items properly returned under this policy are eligible for a full refund of the purchase price, minus shipping, handling, gift wrap or other charges. Certain exclusions may apply. Please ask for details.